Cycle retailers know the trouble of having rookie customers come in and ask about the best cycle they can buy. Most times, retailers just try to get the most expensive cycle sold, but that is far from the best approach and limits your conversion rate.
In this blog, we are going to present you with some tips on how to help your customers get their first cycle. It is a simple process and if you have ties with the best bicycle and bicycle tyres wholesaler in Kolkata, then it is the easiest job out there.
For now, let us take a look at what you need to do to give them their first bicycle and a wonderful experience:
1.Understand their need
Picking a bicycle is actually an easy job made difficult. If you want to give your customer the best bicycle experience, then you need to also understand what they will use it for.
Is it for nearby commuting, or something that delivers speed? Or do they want a BMX cycle to learn different stunts and do it as a sport? Are they into off-road riding as well?
These are the questions you need to ask them to understand what kind of bike they are looking for. Getting this part on point can make a stark difference!
2.Getting ahead of their budget
Everyone comes with a budget in their mind, and they are only satisfied when that is met and they get the kind of quality bicycle they needed. However, sometimes that is not possible, but at least even then, value for money always becomes a big part of customer experience.
When you understand your customers budget and give them an apt suggestion, you open the door of credibility and trust that builds long term relationships. Being partnered with the top wholesale bi-cycle suppliers in Kolkata, gives you the opportunity to have a diverse variety.
So, getting the right pick for your customers budget should not be a tough ask at all. In fact, it should be a part of your natural progression to make a sale.
3.Make them realize what they need
Sometimes customers come with absolutely no clue of what they want. This makes it extremely difficult for them to make the right choice. Therefore, it is your job as the retailer to help them realize what they want.
They might come asking for gears, but have use for no more than a sturdy coaster brake cycle, and identifying these things is extremely important.
Now that you know your role as a retailer in helping your customers get the best bicycles, what are you waiting for? Get in touch with the best dealer and wholesaler of bicycle tubes, tyres, and bodies and place your bulk orders today.
Make sure you take note of the quality and only trust the experienced and credible with fast deliveries and low MOQs. You might start looking online, because you will probably find your dealing partner there!